War story: the COA batch number did not match the vial label

BatchCheckBen 1mo ago

Logging this because it's exactly the kind of thing that's easy to miss. Got a new batch in, pulled the COA, and the batch number on the certificate didn't match the number printed on the vial label. One digit off.

Turned out to be a paperwork mix-up on a shipment that included two batches — the right COA existed, it was just the wrong file attached. But until that's confirmed, the rule is simple: if the COA batch doesn't match the vial, you don't use the vial. You stop and you ask.

Anyone else caught a mismatch like this? What's your verification step?

6 replies

COAClaire 1mo ago

Textbook catch. The batch-number match between COA and vial is the very first thing I check, before I even read the purity. If those two numbers disagree, nothing else on the certificate matters yet.

VerifyViv 1mo ago

Had the identical thing — two batches in one shipment, COAs swapped in the email. Supplier sorted it within the hour once I sent photos of both vials and both certificates. The photo-everything habit pays off precisely here.

forum-moderator Moderator 1mo ago

This is exactly the kind of thing worth flagging to the supplier and worth posting here so others recognise it. "COA batch ≠ vial → stop and ask" is a great rule. Thanks for writing it up.

BatchCheckBen 1mo ago

Glad it resonated. Consensus seems to be: match the batch number first, photograph both, stop until it's reconciled. Adding that to the verification checklist thread.

VerifyViv 18d ago

Adding to the war stories: caught a one-digit batch mismatch at 7am, pre-coffee, which means the verification habit works even when I personally do not. That's the entire point of a habit.

TraceTamsin 17d ago

Mine matched perfectly and I STILL triple-checked, because this thread now lives in my head. You've all made me a better and considerably more paranoid researcher. Thank you? I think?

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